Privacy Policy
Midas Pineville, located at 9960 Pineville-Matthews Road, Pineville, NC 28134, respects your privacy. This policy describes what information we collect, how we use it, and the choices you have.
Information we collect
- Contact information — your name, phone number, and email address, when you request an appointment or estimate, call us, or text us.
- Vehicle information — year, make, model, and details about the service you request.
- Communications — records of calls, text messages, and emails with our shop, used to schedule and perform your service.
- Website analytics — standard usage data collected by analytics and advertising tags (see "Advertising and analytics" below).
How we use your information
- To schedule, confirm, change, and remind you about appointments.
- To prepare estimates and perform vehicle service.
- To respond to your questions and requests.
- To measure and improve our website and advertising.
SMS / mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
If you opt in to text messages from our shop (for example, appointment confirmations and reminders), we use your number only for those communications. You can opt out at any time by replying STOP. See our SMS Terms for details.
What we do not do
- We do not sell your personal information.
- We do not share your contact details with third parties for their marketing.
We share information only with service providers that help us operate (for example, scheduling, messaging, and email delivery vendors), and only to provide our services to you, or when required by law.
Advertising and analytics
Our website uses analytics and advertising tools (such as Google Analytics and Google Ads) that collect standard usage data via cookies to measure site performance and ad effectiveness. You can control cookies through your browser settings.
Data retention and security
We keep service and communication records as needed for business and legal purposes, and take reasonable measures to protect them.
Contact us
Questions about this policy or your information? Call us at 704-889-1400 or visit us at 9960 Pineville-Matthews Road, Pineville, NC 28134.